SHIPPING POLICY

At JEWEROSA ✦ A Little Sparkle, All Yours, we want your shopping experience to feel as effortless as your everyday sparkle.

Free Worldwide Shipping

We offer free worldwide shipping on every order, with no minimum purchase required. No shipping fee is added at checkout, wherever your order is headed.

Order Processing and Delivery

Orders are prepared before dispatch. Processing and delivery times may vary depending on your destination, item availability, and shipping conditions.

Any delivery estimate provided is an estimate rather than a guaranteed arrival date. Customs inspections, public holidays, and carrier disruptions may cause delays.

For information about delivery to your location, please contact support@jewerosa.com.

Tracking Your Order

Where tracking is available, tracking details will be provided after dispatch. Tracking updates may take some time to appear in the carrier’s system.

Shipping Address

Please check that your delivery address and contact details are complete and accurate before placing your order.

If you need to correct an address, contact us as soon as possible. Changes may no longer be possible once an order has been dispatched.

Customs and Import Charges

Free shipping covers the shipping fee. International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Unless expressly stated otherwise at checkout, these charges are the recipient’s responsibility.

Delivery Issues

If your order is delayed, arrives damaged, or is marked as delivered but cannot be located, please email support@jewerosa.com with your order number and relevant details. For damaged items, please include photographs of the item and packaging so we can review the issue and assist you.

Contact Us

For shipping questions or assistance with an order:

JEWEROSA ✦ A Little Sparkle, All Yours
Email: support@jewerosa.com
Phone: 0451 838 073
Address: 26 Barker Avenue, Silverwater NSW 2128, Australia